Customer Case Studies

How top retail brands
scale smarter with
ContactPigeon

See how top retailers grow revenue, loyalty, and efficiency with omnichannel engagement and AI-driven intelligence.

Powering Customer Experiences for Leading Retailers Globally

Top reasons brands chose ContactPigeon

Retail brands choose ContactPigeon for AI intelligence, retail-ready execution, built-in channels, and expert customer success.

AI Intelligence

The AI brain for retail predictions and recommendations, personalized with customer insights.

Retail Ready

Built for speed, scale and merchandising complexity. Data schemas and use cases designed specifically for retail.

Seamless Channels

With native channels built in platform, you're ready to go from day one. No third-party integrations required.

Customer Success

A dedicated team that helps you plan, optimize, and grow. Multi-award-winning support recognized on G2 and Capterra.

29% higher revenue through automation: How Pharmacy295 cracked the code

ContactPigeon empowers us to deliver the right message to the right customer at the right time, driving unparalleled engagement and results.

Theofanis Stavroulis, Ecommerce Manager, Pharmacy295

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27%
Sales contribution by ContactPigeon
22%
Click-through rate for Cart Recovery
6%
Uplift in average order value (AOV)

Retail success stories powered by ContactPigeon

Real results from real retailers using data, automation, and AI to drive measurable growth.

GAP Greece case study cover
Fashion

How GAP Greece maintained its competitive advantage?

+10% higher automated revenues
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Tommy Hilfiger Greece case study cover
Fashion

ContactPigeon expanded Tommy Hilfiger's online presence in Greece

+28% higher conversion rate
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Gregory's case study cover
Food & Beverage

How Gregory's became one of Greece top selling online coffee chains

+50% higher automated sales
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Celestino case study cover
Fashion

How Celestino achieved 30% higher conversion YoY

+30% increase in sales
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Calvin Klein case study cover
Fashion

How Calvin Klein expanded its digital presence with ContactPigeon

+16% higher revenue growth
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NYX Professional Makeup case study cover
Pharmacy & Beauty

How NYX Cosmetics increased customer lifetime value by 28.6% without ecommerce

+28.6% increase in Customer Lifetime Value
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Vita4you case study cover
Pharmacy & Beauty

How Vita4you nurtured and built a long-lasting community of customers

+311% increase in sales from email channel
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Groupe SEB case study cover
Home Goods

How Groupe SEB Grew Its Subscriber Base by 16% Without eCommerce

+16% audience growth
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Pause Jeans case study cover
Fashion

ContactPigeon powered omnichannel sales growth for Pause Jeans

+41.2% YoY increase in total revenue
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oFarmakopoiosMou case study cover
Pharmacy & Beauty

How oFarmakopoiosMou increased revenue from new shoppers by 20% with AI personalization

+20% new-customer revenue growth
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DPAM case study cover
Fashion

Children fashion retailer, DPAM generated 30% of sales through smarter customer journeys

+30% sales driven by ContactPigeon journeys
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La Vie en Rose case study cover
Pharmacy & Beauty

Blending science with strategy: How La Vie en Rose grew by 28%

+28% YoY revenue growth across ecommerce
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Pharmacy295 case study cover
Pharmacy & Beauty

How Pharmacy295 cracked the code

+29% Higher automation revenue
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Dress2unDress case study cover
Fashion

How Dress2unDress increased revenue by 69% with data-driven automation

+69% revenue growth year over year
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Lilly Drogerie case study cover
Pharmacy & Beauty

How Lilly Drogerie increased revenue by 11% with lifecycle personalization

+11% revenue uplift driven by personalized campaigns
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Revita case study cover
Pharmacy & Beauty

How Revita automated 18% of online sales through lifecycle marketing

+18% sales via automation
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Siakos case study cover
Food & Beverage

How Siakos drove 44% of total revenue through personalized campaign automation

+44% revenue attributed to ContactPigeon-powered campaigns
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Moustakas Toys case study cover
Toys

How Moustakas Toys achieved a 23% conversion rate with real-time cart recovery

+23% conversion rate from abandoned cart automation
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Make-A-Wish Greece case study cover
Nonprofit

How Make-A-Wish Greece increased engagement by 39% through smarter community communication

+39% more unique recipients reached
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Famous Sports case study cover
Sporting Goods

How Famous Sports drove 23% of eCommerce sales through lifecycle automation

+23% of total eCommerce sales driven by ContactPigeon channels
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