Smart Product Knowledge
Trained on your entire catalog and product images to understand key features, attributes, and customer preferences.
An AI Agent Exclusively for Retail
A new kind of intelligence for your
storefront.
Menura is your top salesperson, powered by AI and trained on every product you sell. Discover the first AI agent that combines smart conversations with a deep understanding of your entire catalog.
Powering Customer Experiences for Leading Retailers Globally
Why choose Menura AI
Most chatbots are generic. Menura AI is not. It is trained directly on your product data, including description, images, reviews comments, and more. Combined with customer insights, Menura AI knows exactly how to guide your customers to what they want, before they realize it themselves.
Natural Conversations
Responds to customer questions using human-like dialogue and natural language processing, just like a knowledgeable shopping advisor.
Personalized Experience
Adapts to each customer's preferences and shopping behavior for tailored product recommendations.
Assisted Sales
Shoppers can complete orders directly within the chat session with minimal friction.
Product Discovery
Supports discovery with relevant cross-sell and upsell suggestions across the customer journey.
Instant Responses
Always available, 24/7, with no wait time. Reduce staffing costs while increasing customer satisfaction.
See Menura AI in Action
Menura AI engages customers like a seasoned sales associate would. Smart. Fast. Human-like. Personalized. And it never takes a day off. Explore how it works in the demo chat below.
Natural Conversation Flow
Menura AI engages with customers with human-like dialogue, seeks to understand intent, and responds intelligently.
Smart Product Recommendations
Menura AI analyzes customer requests and instantly presents the most relevant products, including pricing, availability, and key characteristics, learned through large language model training on your product catalog.
Seamless Purchase Journey
From product selection to purchase confirmation, Menura guides customers through a smooth, conversion-optimized experience that feels natural and helpful.
Common Inquiries Handled
Quickly resolves frequent customer questions, such as order status, shipping options, returns and refunds, product availability, billing inquiries, and store policies, delivering instant and accurate support around the clock.
Plays well with your
Menura AI is designed as an AI chat agent that seamlessly integrates with your current infrastructure. No need to replace your existing chatbot. Menura AI works alongside it by feeding intelligent product knowledge and recommendations into every conversation.
Seamless Integration
Zero Disruption
Complete solution available
Not using a chatbot yet?
No problem! We offer a complete chat solution, Samaritan Chat by ContactPigeon, built for retailers without an existing chatbot.
Quick Setup
Get up and running in 48 hours
AI-Powered
Built with Menura AI intelligence from day one
Full Support
Complete setup and ongoing maintenance
Frequently asked questions for Menura AI agent
What makes Menura different from other chat agents?
Menura is trained specifically on your product catalog, customer reviews, and business data, making it uniquely knowledgeable about your business. Unlike generic AI agents that handle a pre-defined set of FAQ, Menura understands your product features and can make intelligent recommendations based on customer preferences and behavior patterns. Lastly, Menura can work with your existing chatbot with direct integration that feeds into the chatbot's response.
How long does it take to set up Menura?
Setup typically takes 48-72 hours once we have access to your product data and customer insights. Our team handles the entire integration process, including training the AI on your catalog, setting up the chat interface, and testing all functionalities before going live.
What platforms does Menura support?
Menura integrates seamlessly with all major ecommerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and custom solutions through Samaritan Chat. We also support integration with popular CRM systems, email marketing tools, and analytics platforms.
Is there a free trial available?
We're currently in private alpha with a select group of merchants. Contact us to join the early access program and get a personalized demo. Early access participants receive special pricing and priority support as we prepare for our full launch.
How does Menura handle customer data and privacy?
We take data security seriously. Menura is fully GDPR compliant and uses bank-level encryption for all customer data. We never store sensitive payment information and all conversations are encrypted. You maintain full control over your customer data at all times.
Can Menura handle multiple languages?
Yes, Menura supports over 50 languages and can automatically detect and respond in the customer's preferred language. This makes it perfect for businesses with international customers or multilingual markets.
Can customers complete purchases through the chat?
Yes, Menura supports assisted sales, allowing customers to complete their orders directly within the chat session with minimal friction.
Aside from product recommendations, what other type of assistance can Menura provide? Can it answer questions about order status and return policies for example?
Yes, as long as this information is available on site or provided via API, Menura can be trained to handle common support queries as a typical human agent can. In case the required information is not available, Menura can direct customers to a live agent or any other escalation path defined by the business.