Customer Engagement Solution for Enterprise

The enterprise platform for
modern retail journeys

Move faster, personalize deeper, and scale with the control, security, and support enterprise brands expect.

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TRUSTED BY LEADING ENTERPRISE BRANDS

Built for enterprise teams that need more than another channel tool.

Enterprise growth breaks when data, campaigns, AI, and reporting live in separate systems. Insights shows up late, teams move slower, and customer journeys feel disconnected.

ContactPigeon brings those layers together in one retail engagement platform, so your teams can move from insight to action without stitching together extra tools, workarounds, or manual syncs.

Unify customer intelligence

Bring together behavioral, transactional, campaign, loyalty, and support signals into richer customer profiles.

Turn AI into execution

Move beyond dashboard and segmentation with predictions, suggestions, and AI-assisted workflows.

Activate faster across channels

Launch journeys across email, mobile, push, pop-ups, paid media, and chat from one place.

Reduce operational drag

Less tool hopping. A simpler stack means lowering total cost of ownership while helping teams move faster.

Enterprise Capabilities

Designed for scale and security

Whether you operate one flagship brand or multiple regions, sites, and teams, ContactPigeon helps you scale engagement without losing control.

Multi-team visibility

Give marketing, ecommerce, CRM, analytics, and leadership the views and capabilities they need.

Cross-brand flexibility

Run multiple brands and domains from one parent account, each with its own voice, catalog, and customer journeys.

Enterprise-grade security & compliance

Built on ISO-certified standards and GDPR-ready frameworks, with strong data governance, access control, and privacy safeguards across the platform.

Scale without limit

From data to activation, handle growth in volume, complexity, and speed - all without breaking your stack.

28% conversion to sales with customer insights and automated targeting

Our goal is to find innovative ways of using data to make informed, verified decisions. ContactPigeon is an important partner in helping us achieve our objectives.

Giorgos Betchavas, Managing Director, SARKK S.A, Tommy Hilfiger

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Deployment

Flexible enough for enterprise reality

No two enterprise retail stacks look the same, we have the flexibility to support various models of deployment.

Plug and play with your ecosystem

Connect your existing CDP, marketing tools or use ContactPigeon as your all-in-one platform.

Supports centralized or hybrid models

Enable corporate oversight while giving local or brand teams room to execute.

Turn more shopper moments into revenue

See how ContactPigeon helps retail brands connect customer intelligence, predictive engagement, and omnichannel activation in one platform.

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Trusted by 500+ brands globally. Rated Top Customer Satisfaction on G2.

Enterprise Security

Security, governance, and control built in

ContactPigeon is ISO 27001 certified and operates ona GDPR-ready architecture, ensuring your customer data is protected, governed, and handled with the highest standards.

Enterprise security controls dashboard for governance and compliance

Data protection by design

Secure data handling with encryption, controlled access, and privacy-first architecture.

Role-based governance

Control permissions across teams, workflows, and data access with clear visibility and structure.

ISO 27001 certified

Operate on a platform aligned with internationally recognized security and information management practices.

AI with guardrails

Define boundaries for incentives, messaging, and escalation to ensure brand-safe, compliant engagement.

GDPR-ready compliance

Support consent management, data access, portability, and deletion workflows across all customer touchpoints.

Audit-ready operations

Maintain visibility across activity, workflows, and data usage for internal governance and external requirements.

Everything retail brands need to engage, convert, and retain.

ContactPigeon unifies data, AI, and activation into one connected platform, so every capability works together seamlessly. From understanding customer behavior to triggering real-time actions, each layer reinforces the next.

Unified Profile

Real-time customer profile that unifies behavioral, transactional, and engagement data.

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Menura AI

Interprets shopper intent and ingests product knowledge to power recommendations, and next-best actions.

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Predictive Insight

Identifies conversion likelihood, churn risk, and product affinity before customers decide.

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Campaign Automation

Triggers personalized journeys in real time based on live signals and AI insights.

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Dynamic Segmentation

Automatically updates segments as customer behavior and intent change.

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Built-in Channels

Activate across email, SMS, web, search, and chat - natively, without extra tools.

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Campaign Builder

Drag & drop to create, test, and optimize campaigns with flexibility built in.

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Insights & Dashboard

Track performance, attribution, and ROI with clear, actionable reporting.

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Precision marketing across every key channel

ContactPigeon empowers our marketing strategy with an all-in-one platform, seamlessly integrating key channels and data-driven insights to reach our audience with precision and impact.

Niki Pantazi, Ecommerce Manager - GAP