OMNICHANNEL EXPERIENCE
Reach your customers across all marketing channels.
Omnichannel outbound messages
Simplify your cross-channel campaigns with centralized workflow management for maximized customer experience.
Build engaging customer experience
Easily build unique customer journeys and touchpoints across key message channels, including email, push-notifications, SMS, Messenger, on-site messages, and others.
Understand customer interactions
Gain insights on how customers respond to your messages across each channel.
Learn more about marketing channels >
DYNAMIC SEGMENTATION
Data driven audience targeting at its best.
Unified customer profiles
Build and enrich customer profiles with web behaviors, campaign interactions, and eCommerce histories.
Dynamic segments
Easy rule-based segmentation builder to better define and cluster your customer base.
Predictive recommendation engine
Generate dynamic product suggestions for cross or upselling based on customer interests.
Learn more about dynamic segmentation >ECOMMERCE BEST PRACTICES
Start fast with pre-built eCommerce automation journeys.
Kickstart growth in minutes
Built-in eCommerce automation recipes to nurture, win-back, and convert with your site visitors.
100+ beautiful templates
Full library of pre-made templates for email, pop-up, and landing pages to customize for your brand.
Hands-on specialist support
Dedicated eCommerce specialist standing by to support your team with ideation and execution.
Learn more about campaign building >
OMNICHANNEL CHAT
Effective Customer Support and Omnichannel Engagement
Built-in chatbot designed for retailers and eCommerce
Resolve your customers’ issues instantly with pre-determined conversations that will kick off the conversation.
Generate more sales with AI product recommendations
Promote your brand with efficient, AI-generated predictions based on previous visitor behavior.
Engage your audience with chat-derived automations and segments
Trigger custom-made messages to nurture or to follow up with your visitors. Personalize the experience with targeted automations and segments based on chat-related insights.
Learn more about Samaritan Omnichannel Chat >
