Enterprise
Scalable infrastructure, advanced security, custom integrations, and dedicated support for high-volume and multi-national brands.
Explore SolutionAI Features for Retailers
One platform for smarter customer engagements
Meet the platform that unifies your data, predicts customer behavior, personalizes every touchpoint, and automates journeys that truly scale.
Powering Customer Experiences for Leading Retailers Globally
Everything you need to engage shoppers under one roof
Insight & Intelligence
Insight that fuels customer engagement
Unify customer data, identify patterns, and orchestrate journeys that feel timely, relevant, and personal.
Customer Data Platform
Unify your customer, product, and behavioral data into one real-time
profile. Build a 360° view that fuels personalization, predictive insights, and smarter automations across every channel. CDP empowers your customer data with cutting-edge visualization for better reporting and decision making.
Segmentation
Segment customers using RFM, predictive signals, demographics, browsing behavior, or any custom attribute.
Campaign Automation
Design journeys that respond instantly to customer intent. Automation turns engagement into revenue at scale.
Analytics & Dashboard
Gain insights through comprehensive analytics. Track performance, attribution, and ROI with clear, actionable reporting.
AI Intelligence
Predict, personalize, and optimize — all powered by AI
Harness AI intelligence to understand what customers want next and deliver experiences that feel effortless and personal.
Menura AI
Your AI retail brain.
Menura understands customers, products, context, and intent — generating recommendations, chat responses, copy, and insights that match your brand’s tone and your business goals.
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Predictive Insights
See what every customer is likely to do next — churn risk, next purchase timing, product affinity, lifetime value, and more.
Recommendations
Choose from algorithmic models — Trending, Similar Items, Frequently Bought Together — or build your own logic.
AI Content Assistant
Create campaign content in seconds with the generative power of AI assistant built within campaign manager.
Channels
Omnichannel orchestration built for retails of the future.
Built-in channels offer seamless ways to connect every touchpoint for timely, consistent interactions across customer journeys.
Drag & drop to design and send beautiful campaigns with content personalization.
SMS, Viber & WhatsApp
Deliver instant, high-intent communication directly to your customer’s phone.
Push Notifications
Reach shoppers on web and mobile with targeted, real-time push messages.
Dynamic Pop-up
Convert visitors with real-time offers, exit-intent, and product recommendations.
Chatbot
AI powered chatbot to guide shoppers, answer questions, and drive conversions.
Paid Media
Sync with Google & Meta audiences for precise targeting and better ROAS.
Landing Page
Publish conversion-ready landing pages for signups, product drops, and events.
On-site Personalization
Inject dyanmic content into your site to match the experience to visitor type or intent.
2-Way QR Code
Trackable, two-way QR codes for stores, packaging, and events.
Web Form
Collect email and zero-party data with forms that integrate into your site.
Direct Mail
Send direct mail — triggered by customer behavior or lifecycle stage.
Sector Solutions
Tailored solutions for every retail vertical
From ecommerce to hospitality, ContactPigeon adapts to your industry's needs with tools designed to increase loyalty, repeat purchases, and lifetime value.
Retail & Ecommerce
AI, automations, and omnichannel engagement designed specifically to increase repeat purchases and lifetime value.
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Food & Beverages
Personalized replenishment journeys, shelf-life reminders, loyalty growth tools, and product recommendation models tailored for consumables.
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Travel & Hospitality
Personalized booking journeys with completion reminders, post-booking communications, and loyalty programs.
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Pharmacy & Beauty
Replenishment reminders, personalized product recommendations, and loyalty programs designed for the unique needs of pharmacy and beauty brands.
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