To understand better
Go beyond clicks and transactions into intent, context, and behavior.
About ContactPigeon
A unified platform for
intelligent customer
engagement
ContactPigeon is an AI-powered customer engagement platform built for retail. From first visit to repeat purchase, we help retailers deliver experiences that feel personal, timely, and scalable.
Powering Customer Experiences for Leading Retailers Globally
Make every customer interaction meaningful
In a world full of noise, we believe every interaction should feel personal, timely, and relevant, not generic. Every touchpoint is an opportunity to better understand customers, respond with intelligence, and build lasting relationships. That's what we're building toward, one meaningful interaction at a time.
To respond smarter
Deliver the relevant message, at the right time, through the right channel.
To build real relationships
Not just conversions, but trust, loyalty, and long-term value.
Our Story
Why we built ContactPigeon
ContactPigeon was founded in 2015 by two engineers frustrated with the flood of generic, one-size-fits-all emails filling their inboxes. They believed customer communication could and should be smarter, more relevant, and driven by data.
So they set out to build a platform that helps brands move beyond mass messaging and toward meaningful interactions. One that connects every customer touchpoint, making it possible to understand behavior, respond in real time, and deliver personalized journeys at scale.
At its core, ContactPigeon is built on a simple idea: better data leads to better actions which, in turn, leads to better outcome.
Why “ContactPigeon”?
Inspired by messenger pigeons, trusted to deliver messages when it mattered most, we named the brand ContactPigeon to bring that same reliability and precision to modern customer communication.
Evolution Milestone
A platform shaped by real retail needs
Team Culture
Our value defines who we are and how we operate
Build better. Keep it simple. Make it meaningful. That's the standard we hold ourselves to, everyday.
A culture we actually enjoy being part of
There is a work-life balance to achieve, and we encourage that. Life is not just about work. It's also about quality, meaningful connections, and fun. We want our pigeons to be happy in their work environment and try to make this possible at every chance.
We are also strong advocates of teamwork and productive feedback, as these elements drive constant personal and professional evolution. Our people love what they do, which is why they are good at it, always striving to improve in their respective fields.
We want to surround ourselves with people we can hang out with outside the office. We are not just looking for robots, we are looking for people who are going to love ContactPigeon as much as we do.
We are builders by nature
At our core, we are innovators. This is highlighted through our endless pursuit to improve the status quo. We set our standards high and believe our limit is not the sky, but rather, what we make it. This attitude of limitless possibilities motivates our staff to continually nurture growth in this ever-changing industry.
Our team is made up of experts in cross-disciplinary sectors, like product development, design, engineering, marketing, and sales. Rest assured that with ContactPigeon you have access to one of the most evolved global omnichannel customer engagement platforms. That's our company's commitment to you.
We stay close to the customer
Our team of pigeons is a diverse group of individuals, united with a common passion to best serve our customers.
For us, it's all about putting our customers first. Whether that means exploring and integrating new technological advances into our platform, or leading the pack with innovation and vision.
We are all about eliminating complexities and creating a simple solution that will aid our clients in achieving their business goals.
We are analytics driven
We take pride in knowing that our clients rely on our analytics engine to process millions of real-time events to build rich visitor profiles and scale their data-driven marketing to reach their targeted customers. We keep it simple: send fewer messages, and make better connections. That's our promise.
Careers
Join the flock
We are hiring. Work with people you enjoy, on problems that actually matter.
See open positions →