Pricing for Shopify / BigCommerce stores*

We grow with your business.

For businesses at different stages of growth, needs may differ.

*Not on Shopify or BigCommerce? Let's customize a pricing plan for you.

Marks & Spencer
Delivery Hero
The Body Shop


Starting at
  / month

For marketing team looking to get started on omnichannel customer engagements. Up to 2500 contacts, upgrade as you grow.

Plan includes:

  Unlimited email campaign send
  Advanced pop-up targeting
  Built-in CDP
  Pre-designed ecommerce automation
  Email support
  $35/month for every 5K contact increment
  Customer success manager from $300/month


Starting at
  / month

For growing companies looking to scale up their customer engagement outcomes. Up to 10K contacts, upgrade as you grow.

Everything from Starter, plus:

  Unlimited email campaign send
  Optimized campaign delivery
  Advanced segmentation
  Predictive analysis (Churn detection)
  Access to Chat support
  $35/month for every 5K contact increment
  Customer success manager from $300/month

All plan have access to the core features you need to grow.

  Unified customer profiles

  Dynamic Segmentation

  Easy to use drag & drop editor

  Sign up forms and pop-ups

  200+ pre-designed templates

  Built-in GDPR compliance

  Live web analytics

  Ecommmerce analytics & dashboards

  Push notifications

  Landing page builder

  Multi-channel attribution

  Campaign personalization and recommendations

The go-to solution for customer engagements

Learn why hundreds of eCommerce brands trust ContactPigeon with their omnichannel messaging.

FAQ about ContactPigeon's Pricing for Shopify / BigCommerce

How quickly can I start using my account?

For customers on Shopify or BigCommerce platforms, integration is nearly seamless with your store account. Once you add the ContactPigeon app from the marketplace, you can kick off your campaigns straight away.

Do you offer a free trial?

We offer a 14-day free trial for clients of Shopify or BigCommerce. You can create an account and synch your data within the platform, design and customize campaign template and explore the various ContactPigeon features for free. Please note that during the trial phase, email sends are limited to 500 emails. This limitation is imposed to combat Spam and fraud, maintain our sender reputation to protect all of our clients. You will be prompted to upgrade once you exceed that limit.

What are my payment options?

For monthly subscriptions, we offer credit card payments or billed via Shopify / BigCommerce marketplace. If you choose an annual subscription, you have the option to be invoiced via ACH or Wire.

What type of support would I get?

We offer variety of support options to get you started. Depending on your plan, you may have access to the following:

  • Digital knowlege base with step-by-step guide
  • Email and chat support with our solution specialists
  • Dedicated Customer success managers for personalized growth recommendation
  • Agency partners for strategy and implementation

Are there extra charges for SMS campaign?

Yes, there is a volume based cost associated with SMS / WhatsApp / Viber marketing. You're welcome to bring your own SMS delivery partner of choice, and use ContactPigeon for campaign management without additional charges. For more detail, please contact our sales representative.